Hydroquinone

Hydroquinone Programme

Hydroquinone is globally recognised as the gold-standard treatment for melasma and stubborn pigmentation. This medical-grade, doctor-prescribed homecare protocol is carried out under the supervision of our doctors and medically trained therapists, delivering real and lasting results for patients struggling with melasma and other forms of hyperpigmentation.

Hydroquinone Programme Explained

You will begin with an in-depth consultation with one of our medically trained therapists, who will conduct a detailed skin analysis, provide a step-by-step explanation of the treatment process, and help select the ideal products (included in the cost) to complement your Hydroquinone journey.

This is followed by a virtual consultation with one of our medical doctors to assess your suitability and prescribe the Hydroquinone. Once approved, your customised homecare kit will be ready for collection from any of our clinics in Green Point, Tyger Valley, or Somerset West.

This programme is also available virtually, making it accessible to patients throughout South Africa — no matter where you are located.

Book Your Appointment Today

Start your Hydroquinone treatment today and book an appointment at Natural Aesthetics. Our clinics are located in Green Point, Tyger Valley, and Somerset West.

1. Start with a Personalised Consultation

Your skincare journey begins with an in-depth consultation with one of our experienced Skincare Therapists. Here’s what to expect:

  • A detailed skin analysis to understand your unique needs.
  • A step-by-step explanation of the treatment process.
  • Expert advice on the perfect cleanser, moisturiser, and sunscreen to complement your Hydroquinone plan.

You’ll receive premium products to care for your skin at home, including:

  • CeraVe Cleanser – 236ml
  • CeraVe Moisturiser – 30ml
  • Heliocare 360° SPF – 50ml
  • Heliocare 360° Capsules – 2 units 
  • HOCL Spray – 2 units 
  • Prescribed Hydroquinone Cream – 30ml

*Each kit is designed to last 2 months, which is why the program operates on a 2-month cycle.


2. Speak to Our Doctors

Your plan is personalised and medically approved. That’s why we arrange a quick virtual consultation with one of our doctors, during which they will:

  • Review the notes from your skin consultation with our therapist, including your medical history and skin questionnaire, to ensure Hydroquinone is suitable for your skin.
  • Prescribe a Hydroquinone cream tailored to your specific needs.


3. Collect Your Tailored Kit

Once your consultations are complete, your customised treatment kit will be ready for collection at your nearest Natural Aesthetics clinic. For your convenience, we can also arrange for it to be couriered directly to you.

4. Weekly Follow-Ups

For the first 4-6 weeks, our therapists will conduct weekly follow-ups to monitor your progress. During these check-ins, you’ll fill out a quick Hydroquinone questionnaire, allowing us to:

  • Help you manage any side effects effectively.
  • Assist with gradually increasing the application process, as Hydroquinone is started slowly and increased over time.
  • Prepare you for the next cycle, ensuring the program is followed consistently for 4-6 months to achieve optimal results.


These follow-ups are key to ensuring your skin adapts well to the treatment and that you stay on track for the best possible outcome.

Each kit is designed to last 2 months, which is why the program operates on a 2-month cycle.

  • Cost: R6,000 per 2-month cycle (all inclusive). 
  • Benefits: The Hydroquinone Programme Kit includes all the essential products needed for a complete skincare routine, eliminating the need for any additional skincare products or treatments while on the programme.
  • Duration: Our Hydroquinone Programme runs for 6 months before transitioning into a maintenance phase to help sustain and optimise your results.
  • Loyalty Points: Earn loyalty points with each purchase of the Hydroquinone Kit, allowing you to save money on future purchases. 

At Natural Aesthetics, you’re in expert hands. Led by Dr. Wade Merchant and supported by a team of medically trained skincare therapists, we combine advanced treatments, personalised care, and top-tier products to give you outstanding results.

Before & after

Meet our team

Guided by Dr. Wade Merchant, our team of doctors and medically trained aesthetic therapists are highly experienced in managing pigmentation concerns. 

FREQUENTLY ASKED QUESTIONS

Here are a few of the most common questions and answers regarding the our Hydroquinone Treatment Protocol. If you have other questions or concerns about treatment, please consult with one of our medical doctors.

Hydroquinone is a prescription-strength skin-lightening ingredient that reduces the production of melanin, the pigment responsible for dark spots and pigmentation. It works by gradually fading stubborn pigmentation and evening out your skin tone.

Yes, it is suitable for all skin types, including both lighter and darker skin tones. Our personalised consultation process ensures the protocol is tailored to your unique skin needs for safe and effective results.

Most patients notice visible improvements within 4-6 weeks of starting the treatment. However, full results typically appear after completing the 4-6 month protocol, depending on your skin’s response and consistency.

Yes, when used as prescribed under medical supervision, Hydroquinone is safe and effective. Our doctors tailor your treatment to ensure it suits your skin type and needs. A maintenance phase is incl

Hydroquinone is not recommended for use during pregnancy or breastfeeding. We can suggest alternative treatments that are safe and effective for pigmentation during this time.

Some patients may experience mild dryness, redness, or irritation during the first few weeks as the skin adjusts. These effects are temporary and usually subside with continued use and proper moisturisation.

After finishing the Hydroquinone Protocol, you’ll transition to a maintenance phase using our Active Ceuticals Pigment Plus Serum along with the DermExcel Cleanser, Moisturiser, and Heliocare SPF. This helps maintain your results and prevents pigmentation from returning.

Your journey starts with a consultation with our skincare therapists for a detailed skin analysis, followed by a virtual consultation with our doctors. Once approved, your customised treatment kit will be ready for collection at your nearest Natural Aesthetics clinic.

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